VocAra Technical Support

Thank you for using VocAra! We are committed to providing a high-quality voice-to-text and translation experience. If you encounter any issues, please refer to the FAQs below or contact our support team.

Frequently Asked Questions

• Q: Can't upload audio?
  A: Please check your internet connection and ensure the file is in a supported format (m4a/mp3/wav).
• Q: Transcription failed or inaccurate?
  A: Ensure the recording is clear and in a quiet environment. If the issue persists, try re-uploading.
• Q: Translation seems incorrect?
  A: VocAra uses AI models for translation, which may result in occasional inaccuracies. Contact us for serious issues.

Contact Us

You can reach out for help via:

• 📧 Support Email: gigglebro@163.com
• 📌 Please include issue details, screenshots (if any), OS version, and app version

We will respond within 1–2 business days. Thank you for your patience and support.